"And I can guarantee you that everything we do will not work. And, I am never concerned about that…. We are stubborn on vision. We are flexible on details…. We don’t give up on things easily. Our third-party seller business is an example of that. It took us three tries to get the third-party seller business to work. We didn’t give up.
So, my mind never lets me get in a place where I think we can’t afford to take these bets, because the bad case never seems that bad to me.
And, very importantly, we are willing to be misunderstood for long periods of time"